TERMS AND CONDITIONS

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Kismet Bellydance would like to make sure that you are totally satisfied with your experience of using our website and ordering products.  If you have any suggestions or comments please email us using the contact link below.

Contact details:

Kismet Bellydance
Phone: 07905 242436
Fax:
Click here for email link:

 

To Make a Purchase

Choose what you would like to buy from our store and click on the add to cart button. When you have completed please click on checkout and you will be able to pay with your credit or debit card via Paypal's secure online payment system.

Please note that at the moment we only ship to the United Kingdom.

If you do not wish to use the online payment system you can pay by cheque or by Visa, Mastercard or debit card over the telephone.  Please phone 07905 242436 with your order and credit card details .  Where payment is made by cheque, the goods will be despatched once the cheque has cleared.

In the case where goods are no longer available you will be offered the choice of an alternative or a full refund.

All prices listed include relevant taxes. 
 

Postage and Packaging
Products are sent either by first class post or by next day special delivery and the exact amount will be calculated and clearly shown at checkout before payment is taken.  Postage for full beaded bellydance costumes is £10.00 - they will be sent by recorded delivery and with insurance. Postage for hip scarves works out at approximately £4.00 for next day guaranteed delivery.
Delivery Schedule We aim to despatch your order within two working days. However, please allow 7-10 working days for delivery.
Credit Card Security When the order is placed you will be securely connected directly to the PayPal site where your payment will be processed. When payment is authorised your order comes to us for dispatch. We do not have access to your card details. All Credit Card details are encrypted with Secure SSL techlology for your security.
Reaching Us If you need to reach us, please email us using the link above, alternatively, you can call on 07905 242436 (International +44 (7905) 24243. 
Privacy Policy Kismet Bellydance do not disclose buyers' information to third parties except where order details are processed as part of the order fulfilment.
 
Returns Policy

All purchases.
Kismet Bellydance aims to guarantee your complete satisfaction of both the service given and goods purchased from this website. If the goods are not as you ordered, we will be pleased to replace them or refund your purchase price.
However, this is subject to the goods being returned in unworn, unused and undamaged condition.  Where the goods are faulty we will offer a no quibble replacement or a full refund.

If you are not delighted with the size, colour or style of your purchase, please return the goods in their orginal condition within 7 days and we will exchange them or make a full refund of the purchase price.

Unless you are returning goods which are faulty, you will be responsible for any return postage charges.  In the case of faulty goods Kismet will accept the return postage costs.

Music CDs Videos and DVD
We can only accept the return of CDs, Videos and DVD if they are unopened and in their original conditions, unless they are defective.

Returning goods to Kismet
Please enclose a note with your name, address tel no. and the reason you are returning the goods. If you require a refund we will also need your payment card details.
This returns policy does not affect your statutory rights.

Your right to cancel
Under the UK Distant Selling Regulations you have a right to cancel any contract to purchase within seven days. Please note that you lose the right to cancel CD Video and DVD purchases if the item has been opened. To cancel your purchase the goods must be returned to us in the condition in which they were received, to arrive within seven working days of delivery. You will be responsible for the cost of retuning the goods unless they are faulty or were delivered in error.